Return Policy
We want you to be completely satisfied with your purchase from BEST PRICE WHOLESALE. If for any reason you are not satisfied, we offer a hassle-free return policy to make your experience as smooth as possible.
Conditions for Returns:
- Items must be returned within 30 days of the purchase date.
- Products must be unused, undamaged, and in their original packaging.
- Apparel and footwear must have original tags attached.
- Personalized or customized items are not eligible for return unless there is a manufacturing defect.
How to Initiate a Return:
- Log in to your account on our website.
- Go to the “Order History” section and select the order containing the item you wish to return.
- Follow the instructions to request a return.
Return Process:
- Once your return request is approved, you will receive instructions on how to return the item.
- Ship the item back to us using a trackable shipping method.
- Upon receiving the returned item, our team will inspect it and process your refund or replacement.
Refund Policy:
- Refunds will be issued to the original payment method within 7 business days after we receive the returned item.
- Original shipping charges are non-refundable.
Exchange Policy:
If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer service within 7 days of receiving the product for assistance.
BEST PRICE WHOLESALE reserves the right to refuse returns that do not meet the above criteria. We appreciate your understanding and cooperation. If you have any questions, feel free to contact our customer service team at [customer service email: bestpricetx8@gmail.com/phone: 469-312-3295].